Last updated: 9 September 2026
1. Scope and data controller
This Privacy Policy applies when you visit the Insulating Asia website, contact us, submit an enquiry, apply for a career opportunity, or submit a distribution, bulk-supply, international-opportunity, investor or partnership enquiry.
For the purposes of Thailand’s Personal Data Protection Act B.E. 2562 (2019), Insulating Asia Co., Ltd. (Registered No./Tax Identification: 0775568001743) is the data controller for personal data collected through this website unless stated otherwise. Our contact address is 539/1 Moo. 15, Hin Lek Fai, Hua Hin District, Prachuap Khiri Khan 77110, Thailand.
2. Personal data we may collect
Depending on how you interact with us, we may collect:
- Identity and contact data, including your name, email address, telephone number, country and location.
- Business information, including company name, job title, territory, industry, business type and professional experience.
- Enquiry and project information, including product interests, technical requirements, quantities, timelines and messages.
- Partnership-enquiry information for distribution, bulk supply, international markets, investment, research, sustainability or supply-chain opportunities.
- Recruitment information, including career interests, employment history, CV or professional-profile links and application messages.
- Technical and usage data, such as IP address, browser type, device information, pages viewed, timestamps and cookie choices, where enabled.
- Correspondence and records of communications with our team.
Please do not send sensitive personal data unless it is specifically requested and necessary for the stated purpose.
3. How we collect personal data
We may collect personal data directly from you through website forms, email, telephone calls, meetings and applications. We may also receive business contact information from your employer, an authorised representative, a referral, a public professional source or an approved partner where lawful.
Technical data may be collected automatically through essential website technologies and, where activated with the appropriate consent controls, analytics, embedded maps or similar services.
4. Purposes and legal bases
| Purpose | Typical data | Possible legal basis |
|---|---|---|
| Responding to general, product and technical enquiries | Contact, company, enquiry and correspondence data | Steps requested before a contract, legitimate interests, or consent where required |
| Assessing distribution, bulk-supply, international, investor and partnership enquiries | Business profile, territory, experience and application information | Pre-contractual steps and legitimate interests |
| Recruitment and future-opportunity assessment | Contact, CV, experience and application information | Pre-contractual steps, legitimate interests and consent where required |
| Website security, troubleshooting and administration | Technical, security and usage records | Legitimate interests and legal obligations |
| Compliance, legal claims and record keeping | Relevant communications and transaction records | Legal obligations and legitimate interests |
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing already carried out lawfully. We do not use consent where another lawful basis more appropriately supports an ordinary enquiry or requested pre-contractual step.
5. Sharing personal data and service providers
We may share personal data only where necessary with:
- Authorised Insulating Asia personnel who need the information for the relevant enquiry or application.
- Website hosting, email, form-processing, security, CAPTCHA, analytics, IT support and document-storage providers, including Cloudflare when its protection services are enabled.
- Professional advisers, auditors, insurers, banks or authorities where required for legitimate business, legal or compliance purposes.
- Approved regional partners where necessary to handle an enquiry in your territory and where an appropriate legal basis exists.
Service providers should be subject to appropriate confidentiality, security and data-processing obligations.
6. International data transfers
Some website, email, security, content-delivery, font and mapping providers may process data outside Thailand. Where personal data is transferred internationally, we will use appropriate contractual, organisational or other safeguards required by applicable law and will assess the protection available in the destination country.
You may contact us for further information about the safeguards relevant to your personal data.
7. Data retention
We retain personal data only for as long as reasonably necessary for the purpose collected, including legal, accounting, audit, dispute and security requirements.
| Record type | Normal retention period |
|---|---|
| General, product and technical enquiries | Up to 24 months after the last meaningful contact, unless the enquiry develops into an ongoing commercial relationship. |
| Distribution, bulk-supply, international, investor and partnership enquiries | Up to 24 months after the assessment closes, or longer where discussions continue or records are needed for a resulting agreement. |
| Unsuccessful recruitment applications | Up to 12 months after the recruitment decision. We will ask before retaining an application for materially longer future consideration. |
| Security, session and technical logs | Normally up to 90 days, unless a record is required to investigate an incident, prevent abuse or meet a legal obligation. |
If a submission leads to a contract, employment, legal claim or regulated record, the information may be retained for the longer period required by the applicable agreement, records schedule or law. We securely delete or anonymise information when it is no longer required.
8. Information security
We use reasonable organisational and technical measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction. No internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.
9. Your personal-data rights
Subject to applicable law and relevant conditions, you may have rights to request access, correction, deletion, restriction, objection, data portability, withdrawal of consent and information about how your data is processed.
Withdrawing consent does not affect processing that was lawful before withdrawal. Some requests may be limited where retention or processing is required by law or for legal claims.
You may also have the right to submit a complaint to Thailand’s Personal Data Protection Committee or another competent authority.
11. Children’s personal data
This business website is not directed at children. We do not knowingly seek to collect personal data from children through the website. Where an internship or educational programme may involve a minor, additional consent and safeguarding steps should be applied.
12. Changes to this policy
We may update this Privacy Policy to reflect changes in law, technology, services or business practices. The revised version will be posted on this page with an updated date.
13. Contact and rights requests
Questions, privacy requests and concerns may be sent to:
Prachuap Khiri Khan 77110, Thailand
Please include “Privacy Request” in the subject line. We may need to verify your identity before acting on a request. If a Data Protection Officer is appointed or becomes legally required, the relevant contact details will be published here.